Maintain and adapt oral/signed communication

Accredited by merSETA – 17-QA/ACC/1327/17

Duration of training:

  • 3 Days (theory)
  • 4 Days (practical exposure in business)

IRT Training entry requirements:

The credit calculation is based on the assumption that learners are already competent in terms of the full spectrum of language knowledge laid down in the NQF level 1 or revised National Curriculum Statements up to and including GETC.

Learners can:

  • Listen for information and enjoyment and respond appropriately and critically in a wide range of situations, and
  • Communicate confidently and effectively in spoken/signed language in a wide range of situations
Unit Standard
Unit standard ID NQF Level Credits Unit standard title
119454 2 5 Maintain and adapt oral/signed communication


This unit standard will be useful to learners who need a sound foundation of spoken/signed language ability for further language growth, and for application in real life contexts.

Learners talk/sign confidently in both formal and informal contexts and /sign actively for ideas and information in interactions with other people.

They are aware of the way’s others speak/sign to influence listeners and audiences.

In conveying their ideas and information they select language and a register that is accessible to their audience and fit for their purpose.


People credited with this unit standard will be able to:

  • Use a variety of strategies to maintain communication
  • Adapt language to accommodate socio-cultural sensitivities without losing own meaning
  • Use knowledge of language structures and conventions to shape or decode meaning of unfamiliar vocabulary or constructions
  • Organise and present information in a focused and coherent manner, and
  • Identify and explain how speakers/signers influence audiences

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